Frequently Asked Questions
Everything you need to know about your Zero9 Holster experience.
What is the standard lead time for orders?
Most of our standard holsters and accessories ship within 3-5 business days. Custom configurations or high-demand items may take up to 10 business days to process before shipping.
Do you offer a warranty on your products?
Yes, we stand by our craftsmanship. All Zero9 Holsters come with a limited lifetime warranty against manufacturing defects in materials and workmanship.
What is your return and exchange policy?
We accept returns and exchanges on unused items in their original packaging within 30 days of delivery. Please note that custom-made orders may be subject to a restocking fee.
Are Zero9 Holsters compatible with various belt sizes?
Our holsters are designed to be versatile. Most models are compatible with standard 1.5" and 1.75" belts, and we offer specialized mounting hardware for MOLLE and duty belt systems.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I clean and maintain my holster?
We recommend cleaning your holster with mild soap and warm water. Avoid harsh chemicals or high heat, and regularly check that all mounting hardware and screws remain tight.